| Part | Who decides |
| Fixed rules | Set for everyone alike |
| The channel and length | The player, at setup |
| Flagging and return | The operator |
| Some access details | Not documented — ask support |
The Parts That Are Fixed
Some rules apply the same way for everyone and are not negotiated case by case. The detail is below.
Betting, deposits and new accounts all stop
For the whole chosen period, betting and deposits on the existing account are closed, and opening a new account is not allowed. The reason for tying those together is simple — the tool loses its meaning if a second profile can be set up alongside it, so the block reaches new registrations too.
A started period cannot be cut short
The key protective feature is that a period cannot be shortened or changed once it has begun. That is a strength, not a flaw — the decision is made in a calm state and is not reversed at the moment of a craving, and the whole effect of the tool rests on that. A sensible move is to choose a period with room to spare, rather than the shortest one, since the point of the tool is to hold even on a day when you would rather it did not.
| Element | What is fixed |
| Betting and deposits | Closed for the whole period |
| New accounts | Cannot be opened |
| A started period | Cannot be shortened on request |
| Reactivation | A later step, at the operator’s discretion |
The Parts You Decide Yourself
Some of it is left to the player at the point of setting it up. The detail is below.
Choosing the channel and the length of the break
A request is made through a written message to platform support or the 24/7 live chat, and the period may be fixed or open-ended. The exact list of available lengths is not given in the material provided here, so rather than name specific months or years, it is better to confirm the options with support when the request goes in. Opting out of marketing messages is arranged the same way.
- Pick the channel — written support message or live chat
- Confirm the available lengths with support
- Decide, before you start, what happens to any balance
The Parts the Operator Decides
Some decisions stay with the platform, and it helps not to build false expectations. The detail is below.
Exclusion can be applied without your request
Our site runs an internal system that watches for repeated losses, signs of financial or psychological risk, and distressed contacts to support. A flagged player may be invited by support to a conversation about self-limitation, and a limit may be applied at the platform’s own judgement where needed. This is a measure provided for in the rules, put neutrally, not a punishment.
Coming back is at the company’s discretion
A self-excluded account is closed after final settlement, the end of the period comes with an email notice and a later reactivation, but return remains at the company’s discretion. The practical takeaway is not to expect access to restore automatically — the question is handled through support. A short list of what the operator, not you, controls:
- Whether a limit is applied before you ever ask
- Whether and when an account is reactivated
- What monitoring flags a risk in the first place
The Parts Nobody Has Written Down
Rather than fill a gap with a guess, it is fairer to name it. The detail is below.
Whether the account stays reachable during the break
Whether login stays open to check a balance, and whether a withdrawal can be requested during the exclusion, is not spelled out in the material provided here. A direct recommendation — put that question to our site support before the request goes in, not after, and decide in advance what to do with any balance. This resource takes no part in the procedure and cannot affect its terms.
- Ask support whether the cabinet stays reachable during the period
- Ask how a remaining balance is handled
- Settle both before the request, not after
Support While the Break Lasts
The organisations the operator itself points to are Gamblers Anonymous and Gambling Therapy, which offer free consultations, support groups and self-check material in general terms. It is also worth looking for a local helpline if one is available in the reader’s country, and a conversation with someone close is often an easier first step, and it brings an outside eye onto the situation at once. None of these steps depends on the operator or on the state of an account. The reminders hold — the audience is 18 and over, gambling can become addictive, and the official terms of self-exclusion are on the Platform site.